Services d'assistance virtuelle

Solutions externalisées pour la gestion de la relation client et tâches administratives à distance.

A dimly lit auto repair garage with two yellow cars, one on a lift and another below it. Various car parts, tools, and equipment are scattered around. A person is working at a desk on the right, while another person walks in the center. Shelves on the left are filled with tires and other items.
A dimly lit auto repair garage with two yellow cars, one on a lift and another below it. Various car parts, tools, and equipment are scattered around. A person is working at a desk on the right, while another person walks in the center. Shelves on the left are filled with tires and other items.
Gestion de la relation client

Assistance pour vos interactions clients multicanales et prise de rendez-vous.

Vente directe multicanale

Support pour vos ventes entrants et sortants avec une équipe dédiée.

Tâches administratives à distance

Externalisez vos tâches administratives pour gagner du temps et améliorer votre efficacité.

Services Virtuels

Assistance spécialisée pour gestion de relation client externalisée.

A modern showroom with glass walls features a sleek, dark-colored car prominently displayed in the center. Several people are present, possibly staff or customers, examining the vehicle. The interior has a sophisticated design with wooden elements and a clean, polished floor. Bright lighting highlights the cars and gives the space a luxurious feel.
A modern showroom with glass walls features a sleek, dark-colored car prominently displayed in the center. Several people are present, possibly staff or customers, examining the vehicle. The interior has a sophisticated design with wooden elements and a clean, polished floor. Bright lighting highlights the cars and gives the space a luxurious feel.
Gestion Relation Client

Chez Virtual Squad Pro, nous transformons votre relation client en avantage concurrentiel.
Notre service de gestion externalisée s’adapte à vos besoins et à votre secteur, en particulier l’automobile. Nous prenons en charge les interactions avec vos clients, de la première prise de contact jusqu’au suivi post-vente, via téléphone, chat, email ou messagerie instantanée.
Grâce à une équipe formée, réactive et bilingue (français/anglais), nous offrons une assistance humaine, chaleureuse et professionnelle, 7j/7.

two men talking
two men talking
Prise de Rendez-vous

Optimisez vos performances commerciales avec notre service de prise de rendez-vous externalisée.
Chez Virtual Squad Pro, nous assurons la gestion proactive de vos leads en planifiant des rendez-vous qualifiés par téléphone, email, SMS. Nos agents formés au contexte nord-américain et européen s’adaptent à vos scripts et à vos outils CRM pour offrir une expérience fluide et professionnelle.

The image features a showroom with large windows allowing natural light to illuminate a sleek white sports car. Several other vehicles are also present, reflecting a modern and luxurious setting. The outside view shows office buildings and greenery.
The image features a showroom with large windows allowing natural light to illuminate a sleek white sports car. Several other vehicles are also present, reflecting a modern and luxurious setting. The outside view shows office buildings and greenery.
man operating laptop on top of table
man operating laptop on top of table
Vente Directe

Virtual Squad Pro vous accompagne dans la mise en œuvre d’une stratégie de vente externalisée centrée sur la performance. Nos agents qualifiés contactent vos prospects par téléphone, email, chat ou messagerie instantanée pour présenter vos offres, lever les objections et conclure la vente.
Grâce à une parfaite maîtrise des techniques de closing et une connaissance fine de vos produits, nous agissons comme une véritable extension de votre force commerciale.

Tâches Administratives

Virtual Squad Pro prend en charge la gestion quotidienne de vos opérations : saisie de données, gestion d’agendas, traitement de courriers électroniques, préparation de rapports, facturation, suivi client, et bien plus.
Nos collaborateurs, rigoureux et discrets, travaillent selon vos procédures internes avec efficacité et précision.
Depuis nos bureaux en Afrique, nous vous offrons un service fiable, flexible et adapté à vos horaires.

woman wearing yellow long-sleeved dress under white clouds and blue sky during daytime

L'équipe de Virtual Squad Pro a transformé notre gestion client, un service exceptionnel et très professionnel.

Jean Dupont

A nighttime view of an automotive repair shop with the name 'Main Street Automotive' illuminated in bright lights. The building has signs for Pennzoil and the entrance is open, revealing vehicles inside the garage. A car is parked in front of the building, and there is a large concrete structure on the right side.
A nighttime view of an automotive repair shop with the name 'Main Street Automotive' illuminated in bright lights. The building has signs for Pennzoil and the entrance is open, revealing vehicles inside the garage. A car is parked in front of the building, and there is a large concrete structure on the right side.

Nous avons gagné en efficacité grâce à leur assistance, un partenaire fiable pour notre entreprise.

Sophie Martin

A modern car dealership with the brand Audi prominently displayed in neon lights. The building features large glass windows showcasing cars inside. The scene is captured at night, with streetlights illuminating the area and a few people and vehicles visible on the street.
A modern car dealership with the brand Audi prominently displayed in neon lights. The building features large glass windows showcasing cars inside. The scene is captured at night, with streetlights illuminating the area and a few people and vehicles visible on the street.
★★★★★
★★★★★